Returns & Exchanges
Stine Goya offers a 14-day return window from the date of receipt to ensure you are completely satisfied with your colorful new wardrobe additions. All returned items must be in their original condition, unworn, and with all designer tags still attached.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging and securely seal the box, ensuring the pre-paid shipping label is clearly visible on the outside.
Drop Off or Collection
Take your parcel to the nearest authorized drop-off point or schedule a courier collection through the link provided in your return confirmation email.
Refund Processing
Once our warehouse receives and inspects your return, your refund will be issued to the original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing